What steps set up a Vegas Hero account?

Select Register on the homepage, enter your email, choose a password, confirm GBP, add your personal details, accept the terms and verify your email or mobile. KYC is required before your first withdrawal.

Locked out of your profile? Here's what to do

Check your email and password, reset the password if needed, review any pending verification requests, and contact support via live chat or email if the issue persists.

Can you play Vegas Hero games on your phone?

Yes, Vegas Hero is fully optimised for mobile play through your browser on iOS and Android with no app download required.

What's the typical waiting time for withdrawals?

E-wallets take 0-24 hours, debit cards 1-3 working days and bank transfers 3-5 working days once approved. Complete KYC early to avoid delays.

Is it possible to manage my spending at Vegas Hero?

Yes, deposit limits, loss and wager limits, reality checks, time-outs and self-exclusion are available within your account settings, plus links to GamCare and GAMSTOP.

Privacy Policy

Last Updated: 2026

This Privacy Policy explains how oliviasandymakeup.co.uk ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website and interact with content related to Vegas Hero and other casino affiliates.

Information We Collect

We collect the following types of information:

Personal Information: Name, email address, and other details you voluntarily provide when contacting us or subscribing to our content.
Technical Information: IP address, browser type, operating system, and device identifiers.
Cookies: Data stored on your device to enhance your browsing experience and track user interactions.
Usage Data: Information about how you navigate our site, including pages visited, links clicked, and time spent on our website.

How We Use Information

We use the collected information for the following purposes:

Conducting analytics and tracking affiliate referrals to casino partners.
Improving site functionality, content quality, and user experience.
Communicating with you regarding updates, promotions, or inquiries.
Monitoring for fraudulent activity and ensuring compliance with legal obligations.
Fulfilling affiliate commission tracking and reporting requirements.

Cookie Policy

Our website uses the following types of cookies:

Essential Cookies: Required for basic site functionality.
Analytics Cookies: Track user behaviour to improve our services.
Affiliate Tracking Cookies: Monitor referrals to third-party casino operators.
Marketing Cookies: Used for targeted advertising and promotional content.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality.

Third-Party Links

Our website contains links to external casino operators, affiliates, and partner websites. We are not responsible for the privacy practices, content, or policies of these third-party sites. We recommend reviewing their individual privacy policies before providing any personal information. Your interactions with these sites are governed by their respective terms and conditions.

Your Rights

Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have the following rights:

Right of Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal data (subject to legal obligations).
Right to Restrict Processing: Request limitation of how your data is used.
Right to Data Portability: Request your data in a portable format.
Right to Object: Object to processing of your personal information for marketing or affiliate purposes.

To exercise any of these rights, contact us using the details below.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Affiliate tracking data is retained in accordance with commission settlement requirements. You may request deletion of your personal data at any time, subject to legal retention obligations.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a data breach, please contact us:

Email: privacy@oliviasandymakeup.co.uk

We will respond to your inquiry within 30 days in compliance with GDPR requirements.